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Next Go Tech Africa

WhatsApp

WhatsApp Business integration

We integrate the WhatsApp Business platform so your team can message customers on the channel they already use most.

Customers increasingly expect to reach businesses on WhatsApp, but integrating the Business API properly — templates, sessions, opt-ins — takes real technical work.

Customers increasingly expect to reach businesses on WhatsApp. We integrate the WhatsApp Business API — templates, sessions and opt-ins handled properly — connected to your existing tools.

Customer conversations on the channel they already prefer, connected to your existing systems.

Business outcomes

Faster customer response times

A unified inbox for WhatsApp conversations

Higher engagement on a channel customers already use

What we can deliver

01

WhatsApp Business API integration

02

Message template setup

03

Automated & agent-assisted messaging

04

Media message support

05

Integration with CRM/support tools

When you'd need this

Customer supportOrder updates & notificationsAppointment bookingLead capture

How we work

  1. 01

    Discover

    Understand your requirements, constraints and goals.

  2. 02

    Design

    Plan the architecture and user experience.

  3. 03

    Build

    Develop the solution in structured, reviewable stages.

  4. 04

    Integrate

    Connect it with the systems you already run.

  5. 05

    Launch

    Deploy to production with a clear rollout plan.

  6. 06

    Support

    Provide ongoing support as your needs evolve.

Technologies

WhatsApp Business API

Let's discuss your project

Tell us about what you're building. We'll review your inquiry and get back to you with next steps.

Let's discuss your project

Tell us what you're building and we'll get back to you with next steps.